John C
DEWITT, MI | 2019 GMC TerrainMarch 28, 2026
I went in for an oil change. They performed that service in the time I was told it would take. They noted some other items that could use some attention but did not try a "hard sell" about them. Also, the service rep was very knowledgeable about redeeming my gmrewards to pay for the service.
Thomas S
EAST LANSING, MI | 2026 GMC TerrainMarch 27, 2026
Wonderful experience buying/leasing a vehicle as the entire staff took all the time we needed to make all the right decisions in the process and impressed us as very genuine caring people that we are glad to call our new special friends.
Lisa T
LANSING, MI | 2022 Buick EncoreMarch 26, 2026
As always Crippen took care of my car issue immediately within the same day. The staff are grsat!
Jeffery L
LANSING, MI | 2020 Buick EnclaveMarch 26, 2026
The staff is knowledgeable and friendly, and the service was much faster than I anticipated
Gary M
LANSING, MI | 2026 GMC Sierra 1500March 26, 2026
Everything went very well
Jackie B
LANSING, MI | 2018 GMC TerrainMarch 16, 2026
Michael in the service department, is the person we have had take care of us several times. He answers the phone or texts a response quickly. He has responded with patience and kindness every time. If he says he is going to do something, he does it. I feel like we are in good hands. Thank you Michael and Crippen.
Timothy W
MULLIKEN, MI | 2019 GMC TerrainMarch 16, 2026
Explained what would happen and how to fix it. Then gave me an estimate that was right on the money. Great job!
David A
LANSING, MI | 2022 GMC CanyonMarch 15, 2026
an oil change and tire rotation, done in 45 minutes.
Rick K
LANSING, MI | 2024 GMC Sierra 1500March 13, 2026
Nick Ramos’ customer service was exceptional.
Karen D
LANSING, MI | 2016 Buick EncoreMarch 11, 2026
Service from the drive in to the drive away is always highly satisfactory