Michael S
MORRICE, MI | 2020 GMC Yukon XLSeptember 17, 2026
Well no one likes a major car repair so I'm not glowing from my experience but it went as well as it could have gone.
Ashante N
LANSING, MI | 2020 Buick EnclaveSeptember 16, 2026
Wasn’t sure why my car was making a certain noise. I had kind of an idea I was right and then they got right to it and fixed it right away for me very on task and did everything I needed them to do trust my vehicle with them.
James H
DIMONDALE, MI | 2020 Chevrolet BlazerSeptember 16, 2026
Always great service reps
Toni M
LANSING, MI | 2026 GMC TerrainSeptember 16, 2026
Mando listened when I told him what I needed. He found me some great choices!!!! Mando , Scott and Todd helped me with learning about the changes from my last lease to the new lease. They were very helpful and patient!!! I always feel very welcome when I go to Crippen.
Paul B
LANSING, MI | 2013 Chevrolet 1500 SilveradoSeptember 16, 2026
Great checkin, quick easy and on time. Excellent communications via txt msg and videos of when service was started, progress, and identifying other issues. Of which there were none. Done on time, price reasonable and expected, all around a fine experience.
Tanya L
LANSING, MI | 2019 Buick EnclaveAugust 25, 2026
Respectful, efficient and knowledgeable staff
Thomas P
LANSING, MI | 2017 GMC AcadiaAugust 25, 2026
Service appointment was scheduled and completed all my repairs and maintenance work was done.
Robert C
EATON RAPIDS, MI | 2025 GMC Sierra 2500 HDAugust 24, 2026
I have always been greeted with very friendly staff that listen to the issues. The work has been done on schedule and time. Very comfortable waiting room.
Robert E
LANSING, MI | 2019 GMC TerrainAugust 23, 2026
Although this was a repeat problem it was scheduled and fixed very quickly
Joyce N
LANSING, MI | 2008 Buick LucerneAugust 14, 2026
Very prompt service...3-4 days from getting quote and ordering part to replacement of door handle