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  • Michael S

    MORRICE, MI | 2020 GMC Yukon XL
    Confirmed Service Review
    September 17, 2026
    Well no one likes a major car repair so I'm not glowing from my experience but it went as well as it could have gone.
  • Ashante N

    LANSING, MI | 2020 Buick Enclave
    Confirmed Service Review
    September 16, 2026
    Wasn’t sure why my car was making a certain noise. I had kind of an idea I was right and then they got right to it and fixed it right away for me very on task and did everything I needed them to do trust my vehicle with them.
  • James H

    DIMONDALE, MI | 2020 Chevrolet Blazer
    Confirmed Service Review
    September 16, 2026
    Always great service reps
  • Toni M

    LANSING, MI | 2026 GMC Terrain
    Confirmed Sales Review
    September 16, 2026
    Mando listened when I told him what I needed. He found me some great choices!!!! Mando , Scott and Todd helped me with learning about the changes from my last lease to the new lease. They were very helpful and patient!!! I always feel very welcome when I go to Crippen.
  • Paul B

    LANSING, MI | 2013 Chevrolet 1500 Silverado
    Confirmed Service Review
    September 16, 2026
    Great checkin, quick easy and on time. Excellent communications via txt msg and videos of when service was started, progress, and identifying other issues. Of which there were none. Done on time, price reasonable and expected, all around a fine experience.
  • Tanya L

    LANSING, MI | 2019 Buick Enclave
    Confirmed Service Review
    August 25, 2026
    Respectful, efficient and knowledgeable staff
  • Thomas P

    LANSING, MI | 2017 GMC Acadia
    Confirmed Service Review
    August 25, 2026
    Service appointment was scheduled and completed all my repairs and maintenance work was done.
  • Robert C

    EATON RAPIDS, MI | 2025 GMC Sierra 2500 HD
    Confirmed Service Review
    August 24, 2026
    I have always been greeted with very friendly staff that listen to the issues. The work has been done on schedule and time. Very comfortable waiting room.
  • Robert E

    LANSING, MI | 2019 GMC Terrain
    Confirmed Service Review
    August 23, 2026
    Although this was a repeat problem it was scheduled and fixed very quickly
  • Joyce N

    LANSING, MI | 2008 Buick Lucerne
    Confirmed Service Review
    August 14, 2026
    Very prompt service...3-4 days from getting quote and ordering part to replacement of door handle