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  • John C

    DEWITT, MI | 2019 GMC Terrain
    Confirmed Service Review
    March 28, 2026
    I went in for an oil change. They performed that service in the time I was told it would take. They noted some other items that could use some attention but did not try a "hard sell" about them. Also, the service rep was very knowledgeable about redeeming my gmrewards to pay for the service.
  • Thomas S

    EAST LANSING, MI | 2026 GMC Terrain
    Confirmed Sales Review
    March 27, 2026
    Wonderful experience buying/leasing a vehicle as the entire staff took all the time we needed to make all the right decisions in the process and impressed us as very genuine caring people that we are glad to call our new special friends.
  • Lisa T

    LANSING, MI | 2022 Buick Encore
    Confirmed Service Review
    March 26, 2026
    As always Crippen took care of my car issue immediately within the same day. The staff are grsat!
  • Jeffery L

    LANSING, MI | 2020 Buick Enclave
    Confirmed Service Review
    March 26, 2026
    The staff is knowledgeable and friendly, and the service was much faster than I anticipated
  • Gary M

    LANSING, MI | 2026 GMC Sierra 1500
    Confirmed Sales Review
    March 26, 2026
    Everything went very well
  • Jackie B

    LANSING, MI | 2018 GMC Terrain
    Confirmed Service Review
    March 16, 2026
    Michael in the service department, is the person we have had take care of us several times. He answers the phone or texts a response quickly. He has responded with patience and kindness every time. If he says he is going to do something, he does it. I feel like we are in good hands. Thank you Michael and Crippen.
  • Timothy W

    MULLIKEN, MI | 2019 GMC Terrain
    Confirmed Service Review
    March 16, 2026
    Explained what would happen and how to fix it. Then gave me an estimate that was right on the money. Great job!
  • David A

    LANSING, MI | 2022 GMC Canyon
    Confirmed Service Review
    March 15, 2026
    an oil change and tire rotation, done in 45 minutes.
  • Rick K

    LANSING, MI | 2024 GMC Sierra 1500
    Confirmed Service Review
    March 13, 2026
    Nick Ramos’ customer service was exceptional.
  • Karen D

    LANSING, MI | 2016 Buick Encore
    Confirmed Service Review
    March 11, 2026
    Service from the drive in to the drive away is always highly satisfactory