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Cinthia P
BATH, MI | 2018 GMC AcadiaMay 8, 2023Appointment was on time and efficient.Response from Crippen Buick GMC
May 9, 2023We appreciate your positive review about your recent experience with us! We hope to see you soon!Gary R
OKEMOS, MI | 2023 GMC Yukon XLMay 8, 2023Jeff and his team exceeded our expectations at every turn.Response from Crippen Buick GMC
May 9, 2023Gary, thank you for your kind review; we are happy to pass along your comments to the team here at Crippen Buick GMC! We sincerely value your business and look forward to your next visit!Tymathie D
LANSING, MI | 2021 Buick EnclaveApril 12, 2023They were friendly and nice.Response from Crippen Buick GMC
April 13, 2023Tymathie, your satisfaction is important to us, so we want to sincerely thank you for choosing Crippen Buick GMC and we hope to see you again soon!Shari C
HOLT, MI | 2023 Buick Encore GXApril 6, 2023My sales person was great. He listened to what I needed and got me the best price he could on a new leaseResponse from Crippen Buick GMC
April 6, 2023Shari, we appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!Carole S
PORTLAND, MI | 2023 Buick EnvisionMarch 13, 2023I was extremely satisfied with the service I received with purchasing my new Buick. Scott Kemp met all my expectations while purchasing a new vehicle. He answered all my questions and provided paperwork for me to study while making a decision on which vehicle would best meet my needs.Response from Crippen Buick GMC
March 15, 2023Your satisfaction is important to us, so we want to sincerely thank you for choosing Crippen Buick GMC and we hope to see you again soon!Hildemar H
LANSING, MI | 2016 Chevrolet TraverseMarch 13, 2023Great team of people at Crippen always friendly and service appointments are easy to make and have always gotten right in at my appointment times.Response from Crippen Buick GMC
March 14, 2023Hildemar, we are very happy to have provided you with such a positive experience! Thank you so much again for your feedback! We hope you have a great day!Kyle L
LANSING, MI | 2022 Buick EnvisionMarch 10, 2023Was told 30 minutes for an oil change and tire rotation. Ended up being 70 minutes...Response from Crippen Buick GMC
March 14, 2023Mr. Lance, Thank you for taking the time to leave this review and for choosing Crippen to work on you Buick. I do want to apologize for us getting a little backed up when you came in for your oil change last week. We typically run 30-40 minutes and occasionally we will have a car that holds us up a little with a stripped drain plug or something along that nature. We should have updated you better and I do apologize for that. If you have any other questions or concerns please feel free to reach out to me at 517-622-0277. Thank You Brandon Stroven Crippen Service ManagerVirginia V
LANSING, MI | 2019 GMC AcadiaMarch 4, 2023It was quick and car was serviced with a couple new filters.Response from Crippen Buick GMC
March 7, 2023Virginia, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!Richard L
FORT LAUDERDALE, FL | 2023 GMC YukonJanuary 30, 2023Scott Bugbee was great. He was helpful and thoughtful without being pushy. He was straight forward and transparent throughout the process.Response from Crippen Buick GMC
January 31, 2023Thank you for your kind review; we are happy to pass along your comments to the team here at Crippen Buick GMC! Please don't hesitate to reach out if there's anything additional we can do for you.William B
HOLT, MI | 2015 Buick RegalDecember 16, 2022Great service, arranged transportation home and back to the dealership when the vehicle was ready.Response from Crippen Buick GMC
December 19, 2022William, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!